Privacy Policy

1Who is responsible

Lindahl Tutoring is the data controller responsible for the processing of personal data under this Privacy Policy, and can be contacted by email at contact@lindahltutoring.com or by phone on +47 415 87 006.

Lindahl Tutoring is operated from Norway and complies with the EU General Data Protection Regulation (GDPR) and applicable Norwegian data protection law.

2What data is collected

The following categories of personal data are collected and processed:

• Name
• Email address
• Phone number
• Time zone and country
• Booking and lesson history
• Payment and transaction data, processed by third-party payment providers
• Communications with Lindahl Tutoring, such as emails and messages
• Technical data necessary for website operation, such as IP address and browser type

Special category — sensitive — personal data is not knowingly collected unless explicitly provided by the user.

3How it is collected

Personal data is collected when you:

• Book lessons or purchase a package
• Contact Lindahl Tutoring by email or phone
• Take part in online tutoring sessions
• Visit the Lindahl Tutoring website

4Payment processing

Payments are handled by third-party payment providers. Lindahl Tutoring does not store full payment card details.

Payment providers process personal data in accordance with their own privacy policies and GDPR obligations.

5Sharing with third parties

Personal data may be shared with:

• Payment providers
• Booking and scheduling service providers
• Website hosting and technical service providers
• Accounting and legal service providers, where required by law

Personal data is never sold to third parties.

Where third-party providers are located outside the EU or EEA, appropriate safeguards are used in accordance with the GDPR.

6How long it is kept

Personal data is retained only for as long as necessary:

• Contract and booking data, for the duration of the customer relationship
• Accounting data, as required by Norwegian law
• Communications, as long as necessary to handle enquiries or disputes

Data is securely deleted or anonymised when no longer required.

7Your rights under the GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Restrict or object to processing
• Receive your data in a portable form
• Withdraw consent, where consent is the legal basis

Requests can be made using the contact details above.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

8Cookies

The Lindahl Tutoring website sets no cookies of its own. The booking calendar is provided by a third party and may set cookies necessary for it to function.

Where required, consent for non-essential cookies will be obtained in accordance with applicable law.

9Security

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, or misuse.

10Children’s privacy

Tutoring services may be provided to minors. In such cases, a parent or legal guardian is responsible for providing consent where required by law.

11Recording of lessons

Lessons are not recorded by default.

If a lesson is recorded, this occurs only with explicit consent from both the student and the tutor. Where the student is under 18, that consent must be given by their parent or legal guardian.

Any recordings are handled in accordance with this Privacy Policy and applicable data protection law.

12Changes to this policy

This Privacy Policy may be updated. Users will be informed by written notice when this is done.

The version in force at the time personal data is collected applies.